| Consumer Assistance
Consumer Education | Special
Consumer Investigations | Speakers Bureau
We counsel consumers about rights and responsibilities in the
marketplace. We offer strategies to avoid and resolve problems. We give
consumers tools to help themselves.
We take complaints with the goal of obtaining monetary restitution,
delivery of goods or services, and other appropriate settlements. We make
our complaint histories available to consumers seeking performance and
reliability track records.
We produce seminars, workshops, brochures and press releases.
We use print and electronic media to reach consumers, as well as schools
and other public forums.
We create special programs to give consumers the opportunities
to investigate, discuss, and address consumer issues, trends and problems.
We investigate industries or specific firms that may have engaged
in fraudulent practices or who have been unresponsive to consumers.
We speak on a variety of consumer topics and can prepare general
or specific presentations. Our staff frequently speaks to civic groups,
schools and other organizations.