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Subscriber Access Overview 

The Subscriber Access Service provides direct computer access to a vast database of public information. This service enables the general public to dial into Ulster County's computer system and browse through selected information from the on-line data files. 

Subscribers enjoy the convenience of dialing into the County's computer from their homes or offices, 24 hours a day, 7 days a week. Previously, an individual had to travel to the County Office Building to use a public access terminal. 

To arrange for Subscriber Access Service, please contact our Customer Support line at (845) 334-5381 or click here to view and/or print a copy of our Subscriber Access Agreement. Fees include a $33.33/month (for less than 2400 transactions) and $44.55/month (for greater than 2400 transactions). Click here to see a listing of public information databases available through Subscriber Access. You can mail the completed Subscriber Access Agreement to:

Ulster County Information Services
Customer Support

25 South Manor Avenue

Kingston, N.Y. 12401

(845) 334-5381

Days and Hours of Operation

Subscribers can access the on-line database system, every day of the week, 24 hours a day, with the following exceptions: 

  • Periods of preventative maintenance. 
  • Periods of remedial maintenance. 
  • Unusual circumstances during which service levels must be reduced. 
  • Customer Support

    The Customer Support Representatives provide phone support for questions and problems. Customer Support can be reached at (845) 334-5381. Coverage is available Monday - Friday, 9:00 AM to 5:00 PM, excluding county holidays. 

    About Subscriber Access Service

    In today's marketplace, businesses must use every conceivable and affordable information resource available to them. It's a matter of survival. This includes having easy, convenient access to critical and timely information which can give your organization the edge on competition.

    Ulster County has just such a service. It's called Subscriber Access. Introduced in 1990, this unique service has provided citizens and businesses in Ulster County and elsewhere with cost-effective and easy access to a wide spectrum of public information.

    From your home or office, you can access information on business certificates, court and public records, deeds and mortgages, real estate assessment, sales and tax information, and voter registration records just to name a few. The only requirements are a personal computer with a simple telephone connection, modem, and inexpensive communications software.

    Click here to see a list of databases currently available to our subscribers. We will continually add to this list as time and technology allow. If you would like more information or a demonstration, please direct your inquiries to:

    Ulster County Information Services
    Customer Support

    25 South Manor Avenue

    Kingston, N.Y. 12401

    (845) 334-5381

    Fax: (845) 334-5428
    E-mail: help@co.ulster.ny.us


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